Legal

Full Stack Media is a digital agency based in Bournemouth, UK. We provide web development, mobile app development, SEO, PPC, paid social and consultancy services to businesses across the UK and internationally.

For the purposes of UK data protection law, Full Stack Media is the data controller for personal data collected through this website.

If you have any questions about this policy or how we handle your data, please contact us at [email protected].

We may collect and process the following personal data:

• Contact information — your name, email address, phone number and company or website name when you complete our contact form or get in touch with us directly.
• Enquiry details — information you provide about your project, services you are interested in, and any other details you share with us.
• Communication preferences — whether you have opted in to receive marketing updates, news and offers from us.
• Usage data — information about how you use our website, including your IP address, browser type, pages visited and time spent on the site, collected via cookies and analytics tools.

We do not collect sensitive personal data (such as health information or financial details) through this website.

We use the personal data we collect for the following purposes:

• To respond to your enquiries and provide information about our services.
• To deliver services you have engaged us to provide.
• To send you occasional updates, news and offers where you have given us permission to do so.
• To improve our website and understand how visitors use it.
• To meet our legal and regulatory obligations.

We rely on the following legal bases under UK GDPR to process your personal data:

• Legitimate interests — to respond to enquiries and communicate with prospective and existing clients.
• Contract — to fulfil our obligations where we have entered into an agreement with you.
• Consent — for marketing communications, where you have explicitly opted in.
• Legal obligation — where we are required to process data to comply with UK law.

We do not sell, rent or trade your personal data. We may share it with trusted third parties only where necessary to operate our business, including:

• Netlify — our website hosting and form processing provider.
• Google Analytics — to help us understand website usage (data is anonymised where possible).
• Email and communication tools — used internally to manage client communications.

All third parties we work with are required to handle your data in accordance with applicable data protection law. Where data is transferred outside the UK, we ensure appropriate safeguards are in place.

We retain personal data only for as long as necessary for the purposes it was collected. Enquiry data is typically retained for up to 24 months. If we engage you as a client, we retain relevant data for the duration of our working relationship and for a reasonable period afterwards in line with our legal obligations.

You can request deletion of your data at any time (see Your Rights below).

Under UK GDPR, you have the following rights in relation to your personal data:

• Access — you can request a copy of the personal data we hold about you.
• Rectification — you can ask us to correct inaccurate or incomplete data.
• Erasure — you can ask us to delete your data where there is no legitimate reason for us to continue holding it.
• Restriction — you can ask us to restrict how we process your data in certain circumstances.
• Objection — you can object to our processing of your data where we rely on legitimate interests.
• Portability — you can request a copy of your data in a structured, machine-readable format.
• Withdraw consent — where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond within one month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Our website uses cookies to improve your experience and help us understand how the site is used. Cookies are small text files placed on your device by your browser.

We use the following types of cookies:

• Essential cookies — required for the website to function correctly.
• Analytics cookies — used via Google Analytics to understand visitor behaviour. These are anonymised and do not identify you personally.

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of the website.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal data.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page. We encourage you to review it periodically.

If you have any questions, concerns or requests relating to this privacy policy or your personal data, please get in touch:

• Full Stack Media
• Bournemouth, United Kingdom
• [email protected]